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BAYE Africa Data Protection & Privacy Policy

Effective Date: Jan 2024

Last Updated: July 2025

Applies To: All BAYE Africa platforms, mobile apps (e.g., Record Keeping Hub, LMS, BAS Portal), and affiliated services.

1. Purpose of This Policy

This policy explains how BAYE Africa collects, uses, stores, and protects your personal data when you use our websites, mobile apps, record keeping tools, online training, or BAS services, or register as a client, partner, vendor, or coach.

2. What Information We Collect

  • Identification data: Name, gender, age, ID number
  • Contact details: Email, phone, location
  • Business info: MSME name, products, revenue
  • App data: Usage history, transaction logs
  • Financial info: Bank/mobile wallet details (if required)
  • Device info: IP address, device type, browser

3. Why We Collect Your Data

  • Register/manage your account
  • Provide personalized services
  • Enable platform features
  • Conduct MEL & reporting
  • Notify of new features/events
  • Fulfil legal or donor requirements

4. Legal Basis for Processing

  • Consent
  • Contractual necessity
  • Legitimate interest
  • Legal obligation

5. How We Store and Protect Your Data

  • Encrypted secure servers
  • Access control
  • System audits
  • Staff training
  • Anonymization for research

6. Your Rights as a Data Subject

You have the right to:

  • Access, correct, or update your data
  • Withdraw consent
  • Request deletion
  • Object to processing
  • Lodge a complaint to Data Commissioner

Contact: privacy@bayeafrica.org

7. Data Sharing and Third Parties

  • Shared only with funders, tech vendors, government (when legal)
  • No selling or renting of personal data

8. Cookies and Analytics

  • Used for preferences, analytics, and performance
  • May be disabled in browser (some functions may be limited)

9. Data Retention

  • Retained while account is active
  • Up to 7 years post-project
  • Deleted upon request unless legally restricted

10. Minors and Consent

No intentional collection of data from persons under 18 without verified guardian or group consent.

11. Policy Updates

Updated based on legal changes or platform upgrades. Notification via email or app. Continued use implies consent.

12. Contact Us